I handle a lot of support tickets and sales questions everyday at Tenmiles. Constant contact with customers have tremendously benefited me in envisioning better software products. I believe every busy CEO should spend time with their customers. I read a post long back about David Heinemeier Hansson of 37 Signals that mentioned how busy david is but still manages to keep in touch with the customers.

Keep the customers happy, always!

This entry was posted on Friday, November 21st, 2008 at 7:20 pm and is filed under business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.